Our Commitment to You

At INKSON LIMITED, customer satisfaction is our top priority. Since our establishment in 2010, we have dedicated ourselves to providing unparalleled service and quality as a one-stop solution for electronic components supply and manufacturing supply chain management. Our professional team is poised to assist you with all your needs, ensuring a smooth transaction process from inquiry to delivery.

Comprehensive Services

1. **One-Stop BOM Supply**  

We offer a complete range of electronic components, including Integrated Circuits, Relays, Connectors, Capacitors, Resistors, Sensors, Crystal Oscillators, Diodes, Memory Modules, Inductors, and more. Our extensive product chain enables us to cater to various industries, including military, automotive, medical, consumer electronics, industrial controls, Internet of Things, new energy, and communications.

2. **Fast Logistics and Delivery**  

Our efficient logistics network guarantees prompt delivery, enabling you to meet tight project deadlines. We understand the importance of time in supply chain management, and we strive to minimize lead times while ensuring the secure and timely arrival of your components.

3. **Inventory Management and Cost Control**  

We provide tailored solutions for inventory recycling and alternative parts suggestions to help you minimize costs. Our goal is to offer you the best balance between budget and quality, ensuring your projects remain economically viable without compromising on performance.

4. **Quality Assurance**  

Quality is at the heart of our operations. Our dedicated Quality Control (QC) team conducts rigorous testing throughout the supply chain, including:

   - **Visual Inspection**: Ensuring that every component meets our high standards.

   - **Marking Testing**: Verifying traceability and compliance with industry standards.

   - **Electrical Testing**: Guaranteeing that electronic components function as intended.

   - **X-ray Testing**: Inspecting complex components for internal integrity and quality assurance.

5. **Technical Support and Consultation**  

Our experienced sales and purchasing teams are available to provide expert consultation tailored to your unique needs. Whether you require assistance with product selection or technical specifications, we are here to help.

Warranty Policy

At INKSON LIMITED, we stand behind the quality of our products and services. Our warranty policy reflects our commitment to customer satisfaction and product reliability:

1. **Standard Warranty**  

We offer a standard warranty period of [insert duration, e.g., 12 months] from the date of purchase for all electronic components supplied. This warranty covers any manufacturing defects or failures not caused by misuse, negligence, or improper installation.

2. **Warranty Claims**  

Should you encounter any issues within the warranty period, please contact our customer service team as soon as possible. You will need to provide:

   - Proof of purchase (invoice or order confirmation).

   - A detailed description of the issue.

   - Photographic evidence where necessary.

3. **Resolution Options**  

Upon receiving your warranty claim, we will:

   - Evaluate the claim within [insert timeframe, e.g., 5 business days].

   - Offer repair, replacement, or credit, depending on the nature of the defect and the assessment results.

4. **Exclusions**  

The warranty does not cover:

   - Damage caused by improper use or installation.

   - Alterations made by unauthorized personnel.

   - Normal wear and tear or natural deterioration of components.

We look forward to serving you and building a lasting partnership. For further inquiries regarding our services and warranty, please do not hesitate to contact us.